These Terms & Conditions apply to all products sold by Oxiphy (https://oxiphy.com). By purchasing from us, you agree to the terms outlined below.
Product Source Disclaimer
Oxiphy is not the official brand owner or distributor of most listed products.
We source products from authorized sellers, distributors, or trusted third-party providers and resell them at competitive prices.
Digital Product Nature
All products are digital. No physical items are shipped.
Delivery is made via email, WhatsApp, Messenger, or account dashboard access.
Estimated delivery time: 1 to 24 hours, depending on the product.
Customers are responsible for providing accurate contact information.
Warranty Policy
Warranty terms vary by product and are mentioned on the product page or at delivery.
If a product includes warranty, support will be provided within the defined rules.
Some products may clearly state:
“No post-sale warranty or support.”
In such cases, no replacement or support will apply after delivery.
Warranty does NOT cover issues caused by:
- Incorrect login details
- Account sharing or misuse
- Third-party software violations
- Device reset or data loss
- Policy violations
Support Policy
Support hours: 10:00 AM – 10:00 PM (GMT+6)
Due to technical or third-party service issues, response time may range from 1 to 24 hours.
Remote support may be provided via TeamViewer, AnyDesk, or Google Meet if required.
Order Cancellation & Refund
Orders can only be cancelled if Oxiphy fails to deliver the product.
Cancellation is NOT applicable for:
- Change of mind
- Accidental purchase
- Preference change
If delivery fails, customers may choose:
- Replacement product of similar value
- Refund (as per Refund Policy)
Limitation of Liability
Oxiphy is not responsible for:
- Third-party service interruptions
- Account suspension due to misuse
- Loss caused by violation of product rules
All products are provided “as is” unless otherwise stated.
Modification of Terms
Oxiphy reserves the right to modify these Terms at any time without prior notice.
Continued use of our services means acceptance of the latest version.